Need help with RocketServe? We're here to assist you.
Email: support@rocketserve.app
We typically respond within 24-48 business hours.
Open the app and tap the menu icon. Select "Agencies" and tap the "+" button to add a new agency. Enter your agency's server address, username, and password provided by your employer.
On the home screen, select your agency from the dropdown menu and tap "Download Jobs." The app will connect to your agency's server and download your assigned jobs.
RocketServe uses your GPS location to geotag photos taken during service attempts and completions. This provides verifiable proof of where and when service was performed. Location is also used to show your position on the job map.
Yes. RocketServe stores all data locally on your device. You can view jobs, take photos, and record attempts without an internet connection. Your submissions will be queued and uploaded automatically when you reconnect.
Select one or more jobs from the job list, take a photo using the camera button, then tap either "Attempt" or "Complete." Fill in the required details and submit.
Open the menu and select "Queue" to see all pending submissions that haven't been uploaded to your agency server yet.
To remove all data for an agency, go to "Agencies," swipe on the agency name, and tap delete. This removes all jobs, photos, and attempt records for that agency. You can also uninstall the app to remove all data.